Our Commitment to Excellence

OPI is committed to exceptional customer service. We answer our phones with actual people – knowledgeable and ready to help. We respond to emails within 24 hours. Whatever information you need to make the right product choice, we’ll make a priority. And if for some reason we’re delayed, you’ll hear from us. We go that extra mile to provide quality items according to your schedule.

Unlike the mega-companies, OPI knows that one size does not fit all. In addition to an extensive line of standard products, we design and configure custom assemblies to your specifications. OPI maintains ample inventory of commonly used raw materials to shorten lead times and get you the products you need. And, we can usually deliver on smaller orders that the larger distributors won't consider.

We're good to our word. Through our quality control and procurement protocols, we can make the commitment to provide you the products you need in the time that you need them. We pride ourselves on attention to quality, packaging, and on time delivery. If we can’t provide the product according to your schedule, we let you know up front and we’ll work with you on alternative time lines or options.